drkapiils

    PRIVACY POLICY

    At Dr Kapiils, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access our website, products, and services.

    By using our website, you consent to the practices described in this Privacy Policy.

    1. Information We Collect

    We may collect the following categories of information from users:

     Name
     Email address
     Phone number
     Shipping and billing address
     Payment-related details
     Order and purchase history
     Device and browser information
     IP address
     Website usage and interaction data
     Skincare preferences, concerns, questionnaire responses, or consultation-related information voluntarily shared by users

    Information may be collected when you:

     Create an account
     Place an order
     Subscribe to newsletters or marketing communications
     Contact customer support
     Participate in surveys, campaigns, or promotions
     Complete skincare quizzes or consultation forms
     Browse or interact with our website

    2. How We Use Your Information

    The information collected may be used for the following purposes:

    – Processing and delivering orders
    – Providing customer support and assistance
    – Offering personalized skincare recommendations
    – Improving website functionality and user experience
    – Sending order confirmations, updates, and important notifications
    – Sharing promotional offers, educational content, newsletters, SMS, WhatsApp messages, and marketing communication
    – Understanding customer preferences and shopping behavior
    – Preventing fraudulent or unauthorized activities
    – Complying with legal and regulatory obligations

    By providing your contact information, you consent to receive transactional and promotional communication from Dr Kapiils. Users may opt out of promotional communication at any time.

    3. Payment Security

    All payments made on the website are processed through secure and trusted third-party payment gateways.

    Dr Kapiils does not store complete debit card, credit card, banking, or UPI credentials on its servers.

    4. Cookies & Tracking Technologies

    Our website may use cookies and similar technologies to:

    – Improve website performance and functionality
    – Remember user preferences and shopping activity
    – Analyze website traffic and browsing behavior
    – Enhance the overall shopping experience
    – Improve marketing effectiveness and advertising performance

    We may use third-party analytics and advertising tools, including services provided by Google, Meta, or similar platforms, to better understand website performance and customer engagement.

    Users may disable cookies through browser settings; however, certain features of the website may not function properly as a result.

    5. Sharing of Information

    Dr Kapiils does not sell, trade, or rent personal information to third parties.

    Limited information may be shared with trusted service providers involved in:
    – Payment processing
    – Shipping and logistics
    – Marketing and analytics
    – Website hosting and technical support
    – Customer communication and order management

    Such third parties are required to maintain confidentiality and use the information solely for authorized business purposes.

    6. Data Protection

    We implement reasonable technical and organizational security measures to protect personal information from unauthorized access, misuse, disclosure, alteration, or loss.

    While we strive to maintain high security standards, no online transmission or electronic storage system can be guaranteed to be completely secure.

    7. Data Retention

    Dr Kapiils may retain user information for legal, operational, security, business, fraud prevention, and regulatory compliance purposes as permitted under applicable laws.

    Certain information may continue to be retained even after account deletion requests where required by law or for legitimate business purposes.

    8. User Rights

    Users may request to:
    – Access their personal information
    – Correct or update inaccurate information
    – Delete their account or personal data, subject to applicable laws
    – Opt out of promotional and marketing communication

    Such requests may be made through the official customer support channels mentioned on the website.

    9. Consultation & Recommendation Disclaimer

    Any skincare suggestions, product recommendations, or personalized guidance provided through quizzes, consultations, automated tools, or questionnaires are intended solely for informational and cosmetic purposes.

    Such recommendations should not be considered medical advice, diagnosis, or treatment.

    Users with allergies, sensitivities, existing skin conditions, or medical concerns are advised to consult a qualified dermatologist or healthcare professional before using any product.

    Dr Kapiils does not collect or store medical records unless explicitly required for customer support or consultation-related services.

    10. Third-Party Links

    The website may contain links to third-party websites or platforms.

    Dr Kapiils is not responsible for the privacy practices, policies, or content of external websites. Users are encouraged to review the respective privacy policies of those websites independently.

    11. Children’s Privacy

    Our website and services are not intended for individuals below the age permitted under applicable laws.

    We do not knowingly collect personal information from children without appropriate consent from a parent or legal guardian.

    12. Policy Updates

    Dr Kapiils reserves the right to update or modify this Privacy Policy at any time without prior notice.

    Any changes shall become effective immediately upon being published on the website. Users are encouraged to review this page periodically to stay informed.

    13. Governing Law

    This Privacy Policy shall be governed and interpreted in accordance with the laws of India.

    14. Contact Information

    For any questions, concerns, or requests regarding this Privacy Policy, users may contact:

    Dr Kapiils
    Email: support@drkapiils.com
    Website: www.drkapiils.com 

    15 Business Identity

    This website is operated by RK Traders. “Dr. Kapiils” is a brand name owned and operated by RK Traders. Any references to “Dr. Kapiils”, “we”, “our”, or “us” on this website refer to RK Traders, the legal business entity responsible for the operation of this website and its services.

    Last Updated: May 2026